How does SLP handle order fulfillment?

Medical order fulfillment is not a commodity pick-pack-ship operation — it involves regulated components, compliance documentation, chain-of-custody requirements, and delivery accuracy standards that generic logistics providers cannot reliably meet. Strategic Lab Partners operates a fulfillment model purpose-built for healthcare programs, using SLP CONNECT to govern every order from release through delivery confirmation with full traceability.

Fulfillment typically includes:

Practical applications:

  • Releasing orders through SLP CONNECT after authorization validation against program-defined ordering rules.
  • Picking and packing kits using barcode-verified workflows that confirm item identity and quantity accuracy.
  • Applying program-specific carrier selection, service level, and labeling requirements to every outbound shipment.
  • Tendering shipments to carriers and receiving tracking numbers back into SLP CONNECT automatically.
  • Monitoring delivery confirmation and flagging exceptions for undelivered or delayed shipments within SLA windows.
  • Order intake: via API, portal, or program rules.
  • Picking: controlled selection of kits or components.
  • Packing: packaging that protects the product and supports your brand.
  • Shipping: carrier selection based on speed, geography, or cost.
  • Tracking: visibility through SLP CONNECT™.

What this prevents: delays, loss without defensible history, inventory gaps, and after-the-fact reconciliation.

This ensures that every order is fulfilled correctly and consistently, regardless of destination.

If your program is decentralized or regulated and you're experiencing avoidable disruption, SLP can help you map failure points and implement a more governable approach.

Contact SLP →